Terms and Conditions
Weekly bookings are from Friday to Friday but do contact us if this is difficult and we will see if we can help. Weekend breaks from Friday to Monday and mid week breaks from Monday to Friday.
Upon receiving your enquiry and subsequent request to book we shall pencil in your required dates and ask that you send a 25% deposit in order to secure your booking. This can be paid directly into our bank account, details of which will be send upon your request to book, or by cheque. When the deposit is received or the cheque cleared we shall immediately confirm your booking and blank out your dates in the availability calendar. The 75% balance should be paid 21 days before the holiday start date.
With short breaks, 3 day weekends or four days midweek, the entire booking fee should be paid in order to confirm your dates, currently £250 per break.
All utility bills, linen and towels etc. are included in your booking fee as are logs and kindling for the log burner in the sitting room.
We do not charge for minor breakages such as glass ware and crockery but please do tell us as soon as any damage occurs as we will want to put it right immediately so that everything is in order for you and assures that the accommodation will be just as perfect for the people arriving after you.
If you need to cancel your holiday, please give us as much notice as possible but we do understand that unforeseen things can happen to us all and we certainly don’t want you to be worrying about whether you will get your deposit or fee back. Please telephone us as soon as possible.
The accommodation will be ready for you from 3.00 p.m. on the day of arrival. There is usually someone here to welcome you in and briefly run through safety information or answer any questions you may have. Hopefully we will have spoken with you on the telephone prior to your arrival re times, keys etc. and we hope all things you might want or need to know can be found in the information folder in the sitting room.
The accommodation is non smoking but feel free to do so in the grounds or on your terrace. Please empty any ash trays directly into the outside bins not in the accommodation kitchen bins.
Please don’t hesitate to tell us if there is a problem or if there is something else that you need. We want you to enjoy your stay and want to make it as memorable as possible for you so please ask if we can be of any help whatsoever.